Introduction
This Privacy Policy explains how Hinckley Home Appliance Repair Services collects, uses, and protects information when you visit our website at hinckley-appliance-repairs.co.uk. We are committed to transparency and respect for your privacy. This policy applies to all visitors to our site, regardless of location.
Information We Collect
When you visit our website, we automatically collect certain information through standard web technologies. We do not require you to register, create an account, or provide personal details such as your name, address, or phone number. The information collected includes:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on the site
- Referral sources (e.g., search engines or other websites)
- Standard server log data
How We Use Information
The information we collect is used solely for the following purposes:
- To understand how visitors interact with our website
- To improve site performance and user experience
- To ensure the website functions correctly
- To analyse traffic patterns and content popularity
We do not use your data for marketing, profiling, or selling to third parties. No personal data is stored in databases or linked to identifiable individuals.
Cookies and Tracking Technologies
We use cookies — small text files stored on your device — to enhance your browsing experience. These include:
- Essential cookies to maintain site functionality
- Analytics cookies to measure site usage (e.g., Google Analytics)
Cookies do not store personal information. You can manage or disable cookies through your browser settings. Disabling cookies may affect some site features.
Third-Party Services
We use trusted third-party services to help operate and improve our website:
- Google Analytics: To collect anonymous traffic data and usage trends. Google’s privacy practices are governed by its own Privacy Policy.
- Advertising networks: We may use ad services such as Google AdSense to display relevant content. These services may place cookies and collect non-personal data to serve ads. They do not collect names, emails, or other personally identifiable information.
We do not control these third parties’ practices. We encourage you to review their privacy policies.
Data Security
We implement industry-standard measures to protect the information we collect. Our servers are secured, and access is restricted. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:
- The right to be informed about how your data is used
- The right to access any data we hold about you
- The right to request deletion of your data (where applicable)
- The right to object to processing
- The right to withdraw consent, where applicable
Since we do not collect or store personal data beyond what is automatically gathered via cookies and logs, most of these rights do not apply in practice. However, if you believe we hold any data about you, or wish to request deletion of cookies or analytics data, please contact us using the details below.
Children's Privacy
Our website is not directed toward children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided information to us, please contact us immediately and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of the website after changes constitutes acceptance of the updated policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Thane Grayling
420 Broadway Street, Miramar, Wellington 6022, New Zealand
Email: [email protected]
